Meter Readings & Meter Corrections
No matter how big or small, our expert Council Consultants are passionate about every job taken on and strive for customer satisfaction every time.
How RatesOnline assists with Meter Readings
Meter Readings & Corrections
Is your consumption higher than normal?
If council meter readers are unable to obtain a meter reading for a month or the meter has been replaced, the council will not be able to load an actual meter reading on the account. The account will then bill an estimated reading for that month. This estimation could result in a higher account than normal or a huge account after months of undercharging. At Rates Online we assist with Meter Readings and Corrections and Billing Issues due to incorrect consumption charges.
Rates Online has qualified Rates consultants who assist with the loading of the actual readings and reversals of the interim reading within a couple of days. If a water or electricity meter has been replaced Rates Online can assist with Meter Readings and Corrections by correcting the account so that the new meter appears on the account and normal billing is resumed.
In an attempt to have more control over their ever-increasing electricity charges, many consumers have opted for the prepaid meter solution. Rates Online can assist with the conversion from a conventional meter to that of a prepaid meter and the correction of the account once the changes have taken place on the property. Rates Consultants have made this process painless.